Delivery & Refund Policy

1. How fast we deliver

Most orders arrive in 1 to 3 working days. We start once you pay and we have what we need from you. Your files go straight to your dashboard when they are ready.

Some bigger campaigns take longer. When they do, we show the time on the service page before you buy. If we are running late, we tell you.

2. Your 3 free revisions

Every order comes with 3 free revisions. If something is not what you wanted, open a ticket and tell us what to change. We would rather fix it than let you settle.

Revisions are for fixing and improving what you ordered. If you want something completely different, that is a new order. We will always tell you which one it is before we start.

3. Our 100% money-back guarantee

If we do not deliver what we promised, you do not pay. We will fix it, add credit to your account, or give you your money back. Your choice.

• Changed your mind before we start? Tell us and you get a full refund. No questions.
• We already started? We refund the part we have not delivered yet and finish the rest.
• Delivered but wrong? Use your free revisions first. If we still cannot get it right, you get a credit or a refund.

One exception: instant downloads. You keep those files as soon as you open them, so we cannot refund them.

4. What you own

Once we deliver your order, the work is 100% yours. You can use it however you like, including for business. We never resell your work, and we will not use your brand in our marketing unless you say yes.