Delivery & Refund Policy

1. Digital Asset Delivery

At Grum Marketing, all intelligence reports, outreach copywriting templates, and competitive espionage databases represent digital deliverables. Upon successful payment confirmation, these assets are immediately generated and made available for download directly inside your client dashboard.

2. Campaign Execution & Ad Setup Delivery

Custom campaigns—including targeted traffic setups, search backlinks placements, and retargeting funnel setups—require manual deployment steps by our strategy team. The standard delivery window is as follows:

• Backlink placements and audits: Draft coordinates are uploaded to your account panel within 5 to 7 business days.
• Traffic campaigns & Retargeting: Technical setup begins within 48 hours of link lock validation. The full ad run is distributed uniformly across the designated visitor quota.

3. Refund Eligibility Scope

Due to the unique, high-cost resources utilized in scaling and ad inventory purchases, we enforce strict refund parameters to protect our system:

• Instant Download Products: Digital copywriting sequences and intelligence databases are 100% non-refundable once unlocked in the dashboard.
• Pending/Queued Campaigns: If you request cancellation before our strategists have allocated ad credits or initialized publisher placements, you are eligible for a 100% refund, minus a standard 5% payment gateway processing fee.
• Active Campaigns: Once a targeted traffic campaign is live or publishers have indexed context guest posts, ad spend allocations are finalized and strictly non-refundable.

4. Risk-Free Performance Guarantee

Grum Marketing stands behind our work. If we fail to deliver the exact traffic quantities or secure verified backlink DA levels detailed in your purchased package description, we will automatically credit your account or execute a proportional manual refund upon investigation.